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We provide ourselves in training and development of all our both clinical and non-clinical team members. we are an accredited training practice who has got a highly qualified and an efficient nursing team.

Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Mrs J Smedley (f)

Practice Manager

Mrs A Wood (f)

Senior Receptionist/Complaints Facilitator

Mrs S Narayan (f)

Prescription/Information Technology Lead and Minor Surgery Co-ordinator

Mr D Michail (m)

Business manager

Reception

The surgery also has a team of knowlegable receptionists who provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

Mrs J Rhodes (f)

Medical Secretary

Mrs K Sumner (f)

Medical Secretary

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