When We Are Closed
When the surgery is closed emergency cover is provided by an out-of-hours service. Between 18:30 and 8.00am on weekdays and at weekends you should call 111. On Wednesdays between 13:00 - 18:30 you should call 0845 890 8990.
You can also contact the Walsall Walk-in Centre on 01922 605730
In the case of urgent need when the practice is closed you can call also NHS Direct
(0845 4647) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
Surgery Closure due to unforseen circumstances/Emergency
Loss of SurgeryBuilding:
If the Surgery building becomes unavailable for use, for any reason, all staff will take instructions from the PCT.
In the event of the Practice building/s being made unavailable, if it is felt appropriate, an announcement should be made on local radio/television to alert the Practice population to the situation. A poster should be displayed as soon as possible outside the Practice informing patients of what action to take if they need treatment/prescriptions. Inform other local Practices and ask them to display a poster. If possible amend message on telephone answering machine to keep patients updated